The Misc. Guide Shipping Information
How much is shipping?
- We offer free express shipping for orders over $150
- Flat rate of $12.95 for orders under $150 (express shipping)
- Flat rate of $9.95 for orders under $150 (standard shipping)
- International Shipping - worldwide - flat rate of $19.95 (standard shipping)
When will my order be dispatched?
- Your order will be sent out to you within 2 business days.
How long does shipping take within Australia?
- For Metro Areas please expect your parcel to arrive within 1-3 Business Days (express) and 2-7 business days (standard)
- For Regional Areas please expect your parcel to arrive within 2-5 Business Days (express) and 3-8 business days (standard)
How long does shipping take for International?
- International orders can sometimes take up to 10-15 business days to reach the destination
The Misc. Guide Returns Policy
If you would like to return your item, we will happily refund you or issue a gift card (with an additional $10 to spend on your next purchase).
To be eligible for a refund or gift card all pieces must be returned within 14 days of receiving & must be undamaged, unworn & without any scratches etc.
Postage back to our HQ is the customer’s responsibility. Postage costs on any returns received will not be reimbursed unless product is deemed faulty.
If you wish to return your product please send a request with your order number to email@example.com. Once received back at our HQ you will be refunded and expect to see funds in your account within 2-7 business days.
No returns on earrings: due to hygienic & sanitary reasons, we are unable to offer any return or exchange unless faulty.